Terms & Conditions
Last updated: 8 July 2026
These Terms & Conditions (“Terms”) govern your relationship with FHDTech (“FHDTech”, “we”, “us”, “our”) and define the rules for using our services, snapshots, custom codes, and consulting integrations.
1. Acceptance of Terms
By browsing our website or signing our work estimates, you confirm that you accept these Terms and agree to be bound by them. If you disagree with any section, you must cease website access immediately.
2. Description of Technical Services
FHDTech offers GoHighLevel (GHL) CRM design, custom API integrations via Make/Zapier, AI conversational chatbots, local maps ranking, WordPress recovery, and specialized website malware extraction.
3. Eligibility and Business Status
Our solutions are structured for business owners and professional entities. By engaging our services, you warrant that you possess the legal authority to enter into financial and operational contracts.
4. Account Registration and Access Details
To implement GHL snapshots or WP cleanups, you may be required to share technical access. You agree to generate secure credentials and restrict access to unauthorized team members.
5. Client Cooperation Commitments
Our delivery timelines rely on client cooperation. You agree to submit design assets, SMS copywriting, forms details, and domain DNS access within 5 business days of request.
6. Third-Party Account & Software Responsibilities
Clients are solely responsible for their billing accounts with third-party vendors. You must maintain active credit cards on GoHighLevel, Twilio, Mailgun, and web hosting profiles to prevent connection drops.
7. Project Milestones and Handover Sprints
All larger projects are split into milestones. Upon completing a milestone, we provide a preview link. You are required to submit revision requests within a 7-day review window.
8. Invoicing, Payments, and Billing Cycles
One-off project milestones are invoiced with a 50% deposit and 50% due on deployment. Monthly CRM maintenance retainers are invoiced 5 days prior to the start of the billing month.
9. Late Payments, Suspensions, and Recovery Fees
Invoices unpaid past 10 calendar days will trigger an automated pause on your CRM integrations, custom code servers, and support availability. A reactivation fee may apply.
10. Client Data and Opt-In Integrity
You warrant that all phone numbers and email contacts imported into pipelines built by FHDTech were legally acquired. We are not liable for legal actions resulting from spam messaging.
11. Intellectual Property Ownership Rules
Upon receipt of your final milestone payment, ownership of custom configured assets transfers to you. We retain ownership of our core SNAPSHOT skeletons and pre-engineered templates.
12. Prohibited Activities on Website
You may not hack, crawl, scrape, mirror, or inject scripts into fhdtech.com. You are forbidden from reverse-engineering our codebases or reselling our customized developer Snapshots without consent.
13. Service Warranty and Workmanship Quality
We warrant that our solutions are implemented using standard frameworks. We offer a 30-day post-handover support window to fix configuration errors without extra fees.
14. Disclaimer of Warranties
Our tools are provided on an "as-is" basis. We make no warranty that your custom integrations will run without downtime, due to reliance on external SaaS API systems.
15. Indemnification
You agree to indemnify, defend, and hold harmless FHDTech and Fahid Ali from any claims, losses, or legal costs arising from your configuration choices or data breaches.
16. Limitation of Liability
To the maximum extent permitted under law, our aggregate liability for any claims arising under our contract is limited strictly to the amount paid to us for the specific disputed project milestone.
17. Force Majeure
FHDTech shall not be held liable for delivery delays or failures caused by natural disasters, telecommunications outages, global server failures, or carrier registry blocks.
18. Dispute Resolution and Arbitration
Any disputes arising out of your contract will first be addressed via friendly negotiations. If unresolved after 30 days, the dispute shall be resolved through arbitration.
19. Governing Law and Jurisdiction
These terms and all project agreements shall be governed by and interpreted in accordance with the laws of Pakistan. The courts of Lahore hold exclusive jurisdiction.
20. Contact Information
For questions or formal contract communications, please email us at Fahaidaliofficial@gmail.com or reach out on WhatsApp at +92 348 4103239.